Privacy Policy
Your privacy and data security are fundamental to everything we do. Learn how we protect and handle your information.
Last updated: January 1, 2024
Our Privacy Principles
We are committed to protecting your privacy with these core principles
Data Protection
We use industry-standard security measures to protect your personal information from unauthorized access.
Transparency
We clearly explain what data we collect, how we use it, and give you control over your information.
Your Control
You have the right to access, update, or delete your personal data at any time.
Information We Collect
Personal Information
When you use our services, we may collect:
- Name and contact information (email, phone number)
- Travel preferences and booking history
- Payment information (processed securely by our partners)
- Communication records when you contact us
Automatic Information
We automatically collect certain information when you visit our website:
- IP address and browser information
- Pages visited and time spent on our site
- Device information and operating system
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide and improve our travel services
- Process bookings and communicate about your trips
- Send you relevant travel recommendations and updates
- Respond to your inquiries and provide customer support
- Analyze website usage to enhance user experience
- Comply with legal obligations and prevent fraud
Information Sharing
We may share your information with:
- Service Providers: Trusted partners like GetYourGuide for booking services
- Business Partners: Hotels, tour operators, and attraction venues
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or asset sale
We never sell your personal information to third parties for marketing purposes.
Data Security
We implement comprehensive security measures including:
- SSL encryption for data transmission
- Secure servers and regular security audits
- Access controls and employee training
- Regular monitoring for suspicious activities
Your Privacy Rights
You have the right to:
- Access and review your personal information
- Update or correct inaccurate data
- Delete your account and personal data
- Opt-out of marketing communications
- Request data portability
- File a complaint with data protection authorities
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and recommendations
- Enable social media features
You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws, including GDPR and other international standards.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@chineseattractions.com
Address: 123 Travel Street, Beijing, China 100000
Phone: +86 400-123-4567